Privacy Policy

At RUDRX, we are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and billing address provided during registration or checkout.
• Payment Information: Payment details are processed securely through Razorpay. We do not store your card, UPI, or banking details on our servers.
• Usage Data: Browser type, IP address, device information, pages visited, and time spent on our website for analytics purposes.
• Cookies: Small data files used to keep you logged in, remember your cart, and improve your browsing experience.

2. How We Use Your Information

• Process and fulfill your orders
• Send order confirmations, shipping updates, and delivery notifications
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send promotional offers and newsletters (only if you opt-in)
• Prevent fraud and ensure platform security
• Comply with legal obligations

3. Payment Security

All online payments are processed through Razorpay, a PCI-DSS compliant payment gateway. Your card, UPI, netbanking, and wallet details are never stored on our servers. All transactions are encrypted using industry-standard SSL/TLS protocols.

4. Cookies & Tracking

We use cookies and similar technologies to enhance your experience. These help us:

• Keep you logged in across sessions
• Remember items in your cart and wishlist
• Understand how visitors use our site (Google Analytics)

You can disable cookies in your browser settings, though some features may not function properly.

5. Third-Party Sharing

We never sell your personal information. We only share data with:

• Payment Gateways: Razorpay for processing payments
• Shipping Partners: Delivery companies to ship your orders
• Analytics Providers: Google Analytics for understanding website traffic
• Legal Authorities: When required by law

6. Your Rights

You have full control over your personal data. You can:

• Access and update your information anytime via your profile
• Request deletion of your account and data
• Opt-out of marketing emails using the unsubscribe link
• Disable cookies through your browser

7. Data Retention

We retain your personal data as long as your account is active or as needed to fulfill legal, tax, and accounting obligations. Once no longer needed, your data is securely deleted.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children. If you believe we have, contact us immediately.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: